Insight bank

Online GP services: patient views and experiences

The purpose of this research was to gather insights from Hertfordshire residents about their experiences of using online GP services.

Orthodontic care in west Essex

Orthodontic services for west Essex haven’t been re-commissioned since before the Covid pandemic. If the provision is to be as successful as possible going forwards, it’s important to have clarity on the lived experience of the local population regarding the service as it currently stands.

Patients’ experience of taking prescribed NHS medication in Hertfordshire and West Essex

The ICB’s Pharmacy and Medicines Optimisation Team worked with the organisation’s Patient Engagement Forum to better understand individual experience of taking prescribed medication.

Support and help for people who care for others in west Essex

Unpaid carers provide a vital role in population health and healthcare, ensuring the elderly, those  with a disability and those with long term conditions get round the clock physical care, emotional support, love and understanding at marginal cost to the NHS and Government.

Type 2 diabetes: knowledge, awareness and support amongst Hertfordshire residents

Underage vaping in Epping Forest

This report explores the prevalence and consequences of underage vaping in the Epping Forest district. With insights gathered from nearly 3,000 young people, the study highlights the health, environmental, and social effects of vaping among young people.

Views on community pharmacies

Evaluation of the role and future of community pharmacy, and how they can best continue to evolve and support the NHS as well as patients.