Insight bank

Experiences of accessing treatment and support for COPD and other respiratory and lung conditions amongst people in west Essex

This report has been designed to draw out the lived experience of our local population to identify real world issues, successes and challenges. It is designed to provide a platform to help identify what’s working well, what lessons can be learnt, and where improvements can be made.

Experiences of cervical screening in west Essex

The aim of this project was to gather people's lived experience of accessing and using the cervical screening programme across west Essex.

Explore people’s experiences of accessing community pharmacies in west Essex

Evaluation of the role and future of community pharmacy, and how they can best continue to evolve and support the NHS as well as patients.

Exploring how adults with learning disabilities are supported by GP services in Hertfordshire

There are appoximately 1.5 million people in the UK who have a learning disability and an estimated 21,000 people with a learning disability living in Hertfordshire. People with learning disabilities tend to experience much poorer physical health outcomes and are more susceptible to a range of health conditions compared to the general population.

Healthcare experiences of the armed forces community in west Essex

The aim of this project was to canvas the views and experiences of Armed Forces personnel and their families and carers in west Essex. These responses would then be used to make key recommendations on changes that can be made to improve current and future service provision.

Heart health: views and experiences of Hertfordshire residents

To hear from Hertfordshire residents about their understanding and experiences of heart disease and related high-risk conditions.

Let’s talk about the menopause: the views and experiences of women living in Hertfordshire

Navigating digital health: online GP services and bookings

Using lived experience feedback ensures that investment, developments, and service roll-outs, can be as effective as possible and targeted to ensure they have maximum impact in the areas most needed, ensuring fair and equitable access for all, and reducing the burden on more traditional means of appointment making and consultation.

Neurodiversity and accessing health and social care

Purpose of this report was to take a closer look at the relationship between the NHS in west Essex and its neurodiverse population and their carers and families, particularly in regard to the provision of, and access to, GP services.

NHS orthodontic care: views and experiences of parents, carers, children and young people

The aim of this engagement was to hear from children and young people, parents and carers about experiences of receiving NHS orthodontic treatment. This was limited to children and young people who had accessed NHS orthodontic care within the last two years.