Documents

Find publications from Hertfordshire and West Essex Integrated Care System and Integrated Care Board.

Showing 31 Documents filtered by Policies and procedures Reset filters

  • Privacy Notice

    This Privacy Notice tells you about information we collect and hold about you, what we do with it, how we will look after it and who we might share it with.

    This item has been tagged with the following terms:

    Information governance

  • Human Resources Policy Manual

    This manual clearly sets out the policies that help to create a positive working culture at NHS Hertfordshire and West Essex Integrated Care Board.

    This item has been tagged with the following terms:

    Human resources (HR)

  • Working in partnership with people and communities

    This policy describes how we work with local people and communities to improve health and care services across Hertfordshire and west Essex.

    This item has been tagged with the following terms:

    People and communities

  • Complaints, Concerns and Patient Feedback Policy

    The purpose of this policy is to describe the systems in place to effectively manage all complaints and concerns by the organisation in accordance with NHS complaints regulations. It outlines the responsibilities and processes for receiving, handling, investigating and resolving complaints and concerns relating to the actions of the ICB, its staff and services.

    This item has been tagged with the following terms:

    Quality and patient experience

  • Competition and Disputes Resolution Policy

    This policy sets out the process to be followed and reporting arrangements in the event that a provider or potential provider of services disputes the procurement/contracting/ commissioning or related decision-making decisions.

    This item has been tagged with the following terms:

    Finance and procurement

  • Mental Capacity Policy

    This policy sets out the role and responsibilities of Hertfordshire and West Essex Integrated Care Board in respect of the Mental Capacity Act and Deprivation of Liberty Safeguards.

    This item has been tagged with the following terms:

  • Procurement Policy

    This procurement policy sets out the framework within which Hertfordshire and West Essex Integrated Care Board (ICB) will work to ensure that the development of commissioning strategies, and any associated procurement activities, directly contributes to the ICB’s corporate aims and objectives and meets legal requirements.

    This item has been tagged with the following terms:

    Finance and procurement

  • GP Domestic Abuse and Sexual Violence Policy Toolkit

    This policy toolkit has been designed to enable GP practices to implement their own comprehensive domestic abuse and sexual violence policy, covering both staff and patients affected by domestic abuse and/or sexual violence.

    This item has been tagged with the following terms:

    Safeguarding

  • Patient Safety Incident Response Framework (PSIRF) Policy

    This policy describes and defines the responsibility of NHS Hertfordshire and West Essex Integrated Care Board, known thereafter as the ICB, when providing oversight to organisations who have transitioned to the Patient Safety Incident Response Framework (PSIRF). Additionally, the policy outlines how the ICB will support cross system learning responses.

    This item has been tagged with the following terms:

    Quality and patient experience

  • Fire Safety Policy

    The Regulatory Reform (Fire Safety) Order 2005 together with the Management of Health and Safety at Work Regulations 1999, and other associated fire safety legislation, impose duties on all employers in respect of fire safety at work. These duties extend to the Herts and West Essex (HWE) Integrated Care Board (ICB), its staff and visitors. As the employer, the HWE ICB has formulated a Fire Safety Policy to include these duties.

    This item has been tagged with the following terms:

    Human resources (HR)