From 1 April 2026 two new organisations are responsible for planning and overseeing local NHS services. If you live in Hertfordshire go to the Central East ICB website. If you live in west Essex go to the Essex ICB website. Find out more

What to do if you are unable to resolve your complaint

If you are unable to resolve your complaint with the local NHS you can contact the Parliamentary and Health Service Ombudsman (PHSO).

Parliamentary and Health Service Ombudsman

Write to the Parliamentary and Health Service Ombudsman,
Millbank Tower,
Millbank,
London.
SW1P 4QP

Telephone
03450154033
Email
[email protected]
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