An advocate can talk through the options available to you, help explain the complaints process and what to expect, help you express your views, offer guidance around writing an effective complaint letter and help you to complete forms when raising concerns.
Information about the NHS Complaints Advocacy ServiceHertfordshire NHS Complaints Advocacy
If you live in Hertfordshire the NHS Complaints Advocacy is provided by POhWER.
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Telephone
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Email
West Essex NHS Complaints Advocacy
If you live in west Essex (Epping Forest, Uttlesford and Harlow council areas), the NHS Complaints Advocacy Service is provided by Rethink.
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Telephone
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Email