From 1 April 2026 two new organisations are now responsible for planning and overseeing NHS services for local people. The last day of operation for Hertfordshire and West Essex ICB was 31 March 2026. Find out more

What to do if you are unable to resolve your complaint

If you are unable to resolve your complaint with the local NHS you can contact the Parliamentary and Health Service Ombudsman (PHSO).

Parliamentary and Health Service Ombudsman

Write to the Parliamentary and Health Service Ombudsman,
Millbank Tower,
Millbank,
London.
SW1P 4QP

Telephone
03450154033
Email
[email protected]
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