Documents

Appendix 4: Hertfordshire and West Essex ICS Research and Innovation Strategy Group Terms of Reference

Cervical screening toolkit

Competition and Disputes Resolution Policy

This policy sets out the process to be followed and reporting arrangements in the event that a provider or potential provider of services disputes the procurement/contracting/ commissioning or related decision-making decisions.

Complaints, Concerns and Patient Feedback Policy

The purpose of this policy is to describe the systems in place to effectively manage all complaints and concerns by the organisation in accordance with NHS complaints regulations. It outlines the responsibilities and processes for receiving, handling, investigating and resolving complaints and concerns relating to the actions of the ICB, its staff and services.

Continuing Healthcare and Funded Nursing Care Operational Policy

This policy details the process for referring, assessing, and agreeing eligibility for NHS continuing healthcare (CHC) and for providing that care, whilst ensuring consistency with national requirements along with providing robust and timely responses. It also ensures that teams are working in accordance with Framework requirements while developing and maintaining close working relationships with NHS Provider Trusts and colleagues in Hertfordshire and Essex County Councils.

Contracting and procurement of goods and services

Counter Fraud, Bribery and Corruption Policy

This policy aims to explain how NHS Hertfordshire and West Essex Integrated Care Board (ICB) intends to tackle economic crime following the NHS Counter Fraud Authority (NHSCFA) Strategy guidelines. It provides guidance and ensures employees are able to recognise economic crime and understand the correct reporting requirements.

Delivering our ambitions for 2024-2029

Delivering our priorities for 2024-2026

Dementia and mild cognitive impairment