This framework covers the different ways people and communities should expect to influence decision-making about designing, procuring and monitoring NHS services, and how to give feedback and ideas.
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This policy will outline the reimbursement process and applies to individual volunteers who
help with our work at NHS Hertfordshire and West Essex Integrated Care Board (ICB). It does not apply to patient and public organisations such as Voluntary,
Community, Faith and Social Enterprises (VCFSE). Our arrangements and engagement
policies with this sector are agreed within the ICB’s VCFSE Alliance
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