From 1 April 2026 two new organisations are now responsible for planning and overseeing NHS services for local people. The last day of operation for Hertfordshire and West Essex ICB was 31 March 2026. Find out more

Involvement and engagement framework

This framework covers the different ways people and communities should expect to influence decision-making about designing, procuring and monitoring NHS services, and how to give feedback and ideas.

Involvement and engagement framework (510kB pdf)

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