Documents

Standards of Business Conduct and Conflicts of Interest Policy

The Standards of Business Conduct policy describes the standards and public service values which underpin the work of the NHS and reflects current guidance.

Survey findings: Experiences of patients taking prescribed NHS medicines in Hertfordshire and west Essex

The ICB’s Pharmacy and Medicines Optimisation Team worked with the organisation’s Patient Engagement Forum to better understand individual experience of taking prescribed medication. This is an overview of patient feedback.

Tissue viability for people living with or at risk of frailty

Urgent and emergency care strategy 2024-2029

This strategy sets out how the health and care system in Hertfordshire and west Essex will transform over the next five years to deliver safe and sustainable urgent and emergency care for all who need it.

Using text messages to improve screening uptake – dos and don’ts

For the breast, cervical and bowel cancer screening programmes.

Volunteer Reimbursement Policy

This policy will outline the reimbursement process and applies to individual volunteers who help with our work at NHS Hertfordshire and West Essex Integrated Care Board (ICB). It does not apply to patient and public organisations such as Voluntary, Community, Faith and Social Enterprises (VCFSE). Our arrangements and engagement policies with this sector are agreed within the ICB’s VCFSE Alliance

Working in partnership with people and communities

This policy describes how we work with local people and communities to improve health and care services across Hertfordshire and west Essex.