From 1 April 2026 two new organisations are now responsible for planning and overseeing NHS services for local people. The last day of operation for Hertfordshire and West Essex ICB was 31 March 2026. Find out more

Personalised care

Personalised care means you have more choice and control over the way your healthcare is planned and delivered. It focuses on what matters to you, as well as your circumstances and preferences. There are different aspects to personalised care.