The success of our digital strategy will lie in how it improves the experiences our residents have with using health and care services. These ‘citizen stories’ are fictional accounts which represent our Hertfordshire and west Essex residents. Their stories aim to illustrate what delivering on our strategy will actually mean to our residents and staff and show some of the benefits of investing in technology. These are just some examples of the positive impact that digital transformation will have in our area, but to find out more, we recommend you read the full strategy.
The Digital Future – Fictional Visionary Citizen Stories (5MB pdf)
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